General Information
SRT Software Sunset and End of Life Policy
Current Major Release Every so often SRT will put out a new Major Release of software, as identified by a new version number. The current Major Release version is 2020. Customers with an active M&S contract are entitled to support and software ...
How To Where to find release notes and version histories of Titan Products
How To: Where to find release notes and version histories of Titan products Question Where can I find release note and version history of Titan? Answer You can find Titan Product release notes and version history by following the link below: Titan ...
Titan SFTP Server Admin Page Fails to Load
Question I installed Titan SFTP server and after trying to access the admin page for the first time on my browser, it fails to load. Reasoning In Titan SFTP/MFT the admin page is only accessible via web browser. Answer The most likely issue is due a ...
Ubuntu Server Fails to Connect to AD or LDAP server
Question I am seeing an LDAP error when users are authenticating against Titan SFTP server on Ubuntu, is there a way to fix this? Reasoning I have Titan SFTP server installed on my Ubuntu server and would like to utilize the LDAP connector ...
KB - SFTP Error Codes
SFTP Error Codes Question I am receiving some error codes for my SFTP / SSH connection. What do they mean? Reasoning I want to see if I can gather more information about why errors are occurring during SFTP / SSH connections. Answer Titan Server ...
KB - Titan Server Service Slow or Stopped after Reboot
Titan Server Service is slow or not started after a Reboot Question After restarting the Server, Titan Service is slow or not started at all. How do I resolve this? Reasoning It is desired for the Titan Server Service to be running, and running ...
Is Titan MFT, Titan SFTP or WebDrive impacted by the Apache Log4j2 (CVE-2021-44228) vulnerability?
Question Is Titan MFT, Titan SFTP or WebDrive impacted by the Apache Log4j2 (CVE-2021-44228) vulnerability? Reasoning I want to confirm if the software I am using is vulnerable to the exploit found in CVE-2021-44228 so I can take the necessary ...
Titan MFT Server End User License Agreement (EULA)
The current EULA for Titan MFT (aka Cornerstone MFT Server) is located on our website https://southrivertech.com/privacy-and-legal/
Titan SFTP Server End User License Agreement (EULA)
The current EULA for Titan SFTP Server and Titan SFTP Server - HA can be found on our website https://southrivertech.com/privacy-and-legal/
What are the System Requirements for running your software?
The system requirements for each of our products can be found at the following links: Titan SFTP Server System Requirements Titan MFT Server System Requirements Titan DMZ Server System Requirements
How-To: Determine which program is using a given port
To discover which program is using a given IP address and port number on the computer click on the Start button in Windows and type 'CMD' when the CMD icon appears in the list, right-click on the icon and Run As Administrator in the command prompt ...
I want to install FTPS/SSL on two servers, does this mean I need 2 certificates: 1 for each server?
Description I would like to install FTPS/SSL on my two server instances. Server1 - Port 21 is setup for internal users Server2 - Port 2121 is setup for external users I want to install FTPS/SSL on both servers. Does this mean I need 2 certificates 1 ...
Does Titan/Cornerstone support restarting/resuming broken FTP transfers?
Yes, this is supported through the REST command which will allow FTP clients to restart/resume a broken FTP transfer.