How To: Clean Uninstall of Titan MFT

How To: Clean Uninstall of Titan MFT



How To: Clean Uninstall of Titan MFT



Question

How do I completely uninstall Titan MFT from my server?


Reasoning

I am trying to uninstall and re-install Titan MFT, but I think I performed something incorrectly since the Add/Remove page in the Control Panel no longer shows Cornerstone MFT as an installed application. Also, the installer performs an incomplete upgrade and renders the application non-functional.


Answer

It appears the initial install or uninstall was not performed properly so it is strongly recommended you follow the below steps to help you recover your Titan MFT application and configuration:



Pre-requisites (if reinstalling Titan MFT)


  1. Stop your Titan MFT Daemon Service (if still present)
  2. Make a backup of your Data directory (or rename it if it is too large)
  3. Make a backup of your database(s) in SQLite or SQL Management Studio



Steps



  1. Locate and delete the folder/directory, if still present:
  1. C:\Progarm Files\South River Technologies\
  2. C:\Program Data\South River Technologies\
  3. Base Data Directory C:\Srtdata
  4. Base Log Directory C:\Srtlogs

  1. Delete HKEY_LOCAL_MACHINE\SOFTWARE\South River Technologies in the registry

  2. Reboot the server to clear any remnants cached in memory.



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