2019: DMZedge Server not listening
Description
DMZedge Server is installed and running outside the corporate firewall. Cornerstone MFT Server is also installed and running inside the corporate Firewall; The two products are not communicating and end users are unable to connect to the Cornerstone MFT Server through the DMZedge Server interface.
Resolution
Please make sure you have added the following exceptions to your windows server firewall on your DMZedge Server:
port 45000 for your DMZedge Server
port 21 for FTP and Explicit FTP/S (AKA AUTH TLS or AUTH SSL)
port 22 for SFTP
port 990 for Implicit FTP/S
Make sure your BGR (border gateway router) and/or Firewall have rules allowing access between your Cornerstone MFT Server IP and your DMZedge Server IP on port 45000 and that you have server connectivity. (Can you ping back and forth)?
If the problem persists, restart your Cornerstone MFT Service that is connecting to your DMZedge server.
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