The error code you are getting is 425 Cannot open data connection
This error indicates that the FTP client is running in Active/PORT mode and you have a firewall in front of your client PC.
You should contact the user and have them configure their FTP client to run in PASV/Passive mode instead.
Please make sure you have configured Cornerstone to run behind a
firewall and have configured your firewall to do port forwarding per our
Configuring firewalls: http://www.southrivertech.com/wp-content/uploads/qs_Cornerstone_Firewall4.pdf
KB - SFTP Error Codes
SFTP Error Codes Question I am receiving some error codes for my SFTP / SSH connection. What do they mean? Reasoning I want to see if I can gather more information about why errors are occurring during SFTP / SSH connections. Answer Titan Server ...
fxEventMgr::_eventsLoadFromDatabase() failed: Unable to open database. (Error 2002)
Symptom: fxEventMgr::_eventsLoadFromDatabase() failed: Unable to open database. (Error 2002) appears in the log file. Solution: Run SQL Management Studio Express Find the customers database in the list of database Right-click on the database and ...
Webui fails during "Test Connection"
During Webui setup (Services, HTTP/HTTPS tab in the admin console), the Test Connection process generates a failure. This is most likely due to IIS conflicting with the Webui. Cornerstone/Titan uses proprietary webserver code to facilitate webui ...
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2019: How can I find my registration code?
The product registration code for Titan FTP Server 2019 and Cornerstone MFT Server 2019 can be found on the main welcome screen of the Administration Console application