2019: How-To: Reset the Administrator credentials for the console application

2019: How-To: Reset the Administrator credentials for the console application

If you have lost or forgotten the Administrator account password for logging in to the Titan or Cornerstone Admin Console, or if you would like to change the Administrator username, use the following process:

  1. Close the Titan/Cornerstone Admnin Console application and the Tray application (if it is running)
  2. Run Regedit.exe
    Go to HKEY_LOCAL_MACHINE\Software\South River Technologies\Titan FTP Server\LDomain\
  3. Find the String Value named "RunWizard"
    Set this value to 1
  4. Close Regedit
Run the Titan/Cornerstone Admin Console and walk through the process of configuring the main domain settings. All existing information will be retained and you will have the ability to reset the admin credentials during this wizard.